Privacy policy

1. Introduction

Premier Storage & Office Solutions Ltd understands that your privacy is important and that you care about how your personal data is used.

This Privacy Policy applies to racking-online, which is a trading name of Premier Storage & Office Solutions Ltd (“we”, “us”, “our”). We respect and value the privacy of everyone who visits this website and will only collect and use personal data in the ways described in this Policy, and in accordance with applicable UK data protection laws.

By using this website, you accept this Privacy Policy. If you do not agree, you should discontinue use of the site.

2. Information About Us

This website, racking-online, is owned and operated by Premier Storage & Office Solutions Ltd, a company registered in England and Wales.

Premier Storage & Office Solutions Ltd trades online under the name racking-online and operates under the same legal entity and VAT registration.

Registered Office:
Unit 3, Farriers Court
Horse Fair Green
Thorne
Doncaster
DN8 5EE

Company Registration Number: 6338841
VAT Number: 453 221 229

Email: hello@racking.online
Telephone: 01302 300200

Premier Storage & Office Solutions Ltd is the data controller responsible for your personal data.

3. What This Policy Covers

This Privacy Policy applies only to your use of racking-online. This website may contain links to third-party websites. We have no control over how those websites collect or use personal data and encourage you to review their privacy policies before providing any information.

4. What Is Personal Data?

Personal data means any information that can identify you directly or indirectly, such as your name, contact details, business details, IP address, or online identifiers.

5. Your Rights

Under UK data protection law, you have the right to:

Be informed about how your personal data is used
Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal data (where applicable)
Restrict or object to processing
Request data portability
Raise a complaint with the Information Commissioner’s Office (ICO)

You can exercise your rights by contacting us using the details in Section 15.

6. What Data We Collect

Depending on how you use the website, we may collect the following personal data:

Name
Business name
Job title
Billing and delivery address
Email address
Telephone number
Payment-related information
IP address
Browser type and version
Device and operating system information
Website usage data, including pages visited and referral URLs

7. How We Use Your Personal Data

We only use personal data where there is a lawful basis to do so. This may include:

Processing enquiries and orders
Managing customer accounts
Providing products and services
Communicating with you regarding orders or enquiries
Improving website performance and user experience
Sending marketing communications where consent has been given
Meeting legal or regulatory obligations

You may opt out of marketing communications at any time.

8. How Long We Keep Your Data

We retain personal data only for as long as necessary for the purposes for which it was collected, including legal, accounting, or regulatory requirements.

9. How We Store and Protect Your Data

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure.

Personal data may be stored or processed using secure systems operated by us or trusted service providers acting on our behalf.

10. Sharing Personal Data

We may share personal data with trusted third parties where necessary to operate our business, such as:

Payment processing providers
Delivery and logistics partners
IT and website service providers

All third parties are required to process personal data securely and in accordance with applicable data protection laws.

We do not sell personal data.

11. International Transfers

Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place to protect your information in accordance with data protection legislation.

12. Controlling Your Personal Data

You may choose not to provide certain personal data; however, this may limit access to some website features or services.

You may update your communication preferences or request changes to your data by contacting us.

13. Accessing Your Data

You may request a copy of the personal data we hold about you by contacting us. Requests are normally processed within one month.

14. Cookies

This website uses cookies and similar technologies to improve functionality and user experience.

You can control cookies through your browser settings. Further information about cookies is available in our Cookie Policy.

15. Contacting Us

If you have questions about this Privacy Policy, your personal data, or wish to exercise your rights, please contact us:

Racking-Online
A trading name of Premier Storage & Office Solutions Ltd

Email: hello@racking.online
Telephone: 01302 300200

Registered Office:
Unit 3, Farriers Court
Horse Fair Green
Thorne
Doncaster
DN8 5EE

Company Registration Number: 6338841
VAT Number: 453 221 229

16. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. Continued use of the website constitutes acceptance of the updated policy.